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Brockley Hill, Stanmore HA7 4LP, UK – 020 3947 0100
Nursing staff and doctors are absolutely brilliant, could not fault their care or attention, but the admin and receptionists let them down badly. Constantly have to ring and chase appointments, they NEVER call back when they say they will and are so rude and dismissive in their attitudes towards the patients. Also, as soon as you start to get annoyed or fed up with them (which is very quickly, thanks to their sheer incompetence and lack of empathy) they accuse you of shouting and being abusive.
I had a bilateral fasciotomy on both shins in December 2017 and everything went for the best. It may not look as the perfect hotel from the outside, but the staff is professional as well as friendly. The rooms and the food are not bad at all and everybody does take care of your.
Page St, Mill Hill, London NW7 2ED, UK – 020 8358 7100
Never used this local private facility before but used their travel clinic for last minute jabs as my NHS GP were fully booked weeks in advance. I received excellent care from Vicky the nurse who did my jabs and was very thorough with travel advice . The pharmacist was excellent and went over and above to give me precise aftercare regarding my jabs. Reception staff friendly and polite . Very postive experience and I would both use and recommend this practice. Sometimes you really do get better service privately.
Professional and courteous staff. Would recommend.
Burnt Oak Broadway, Edgware HA8 0AD, UK – 020 8952 2381
Whilst attending the eye clinic on Monday my husband had a diabetic hypo. He passed out on the floor, his glucose level was 1. Staff nurse Kim Sullivan was amazing. Together with the consultant they drip fed my husband glucogel to raise his glucose level and constantly monitored his blood pressure. They were totally kind and professional. I can not praise them highly enough. The reception called 999 for an ambulance they were told between 4-5 hours! Thank heavens for Kim Sullivan. We thank you for being an a amazing nurse and a lovely woman.
Trent Ward Mental Health Unit. Hard working staff who deliver excellent patient care to patients. Amazing ward manager in Jonathan Apeawini. Really enjoyed my experience in the unit.
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